Terms of Service

Terms of Service

These Terms of Service govern access to and use of ituuol.shop and purchases made through our online store.

By accessing our website or placing an order, you agree to comply with these Terms of Service, together with any policies referenced on the website.

If you do not agree with these terms, please do not use the website.

1. General

ituuol.shop operates an online retail store through which products are presented for purchase.

These Terms apply to visitors, customers and other users of the website.

We reserve the right to update these Terms from time to time. Updated Terms will become effective when published on the website, unless otherwise required by applicable law.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for unlawful activities
• Attempt to gain unauthorized access to website systems
• Interfere with website operation
• Introduce malicious software
• Attempt to compromise website security
• Use automated systems in a manner that disrupts the website
• Misuse customer accounts
• Submit false or misleading information
• Violate applicable laws or regulations

We may restrict or terminate access to the website where reasonably necessary to protect the website, our customers or our legal interests.

3. Product Information

We make reasonable efforts to ensure that product descriptions and information displayed on the website are accurate.

However, product packaging, appearance and other non-essential details may change from time to time.

Photographs are provided for illustrative purposes and may not always represent every minor detail of the physical product.

4. Prices

Prices displayed on the website are those applicable at the time of purchase unless an obvious error occurs.

We reserve the right to change prices, promotions and product availability at any time before an order is accepted.

Applicable taxes and charges will be displayed or incorporated as required by applicable law.

5. Orders

When you place an order, you are making an offer to purchase the selected products under the applicable terms.

After an order is submitted, you may receive an order confirmation email.

We reserve the right to refuse or cancel an order where permitted by law, including in circumstances involving:

• Product unavailability
• Pricing errors
• Payment problems
• Suspected fraud
• Incorrect information
• Legal or regulatory restrictions
• Delivery restrictions
• Other legitimate reasons

If we cancel an order after payment has been received, applicable amounts will be refunded.

6. Customer Information

Customers are responsible for providing accurate and complete information during checkout.

This includes accurate:

• Name
• Email address
• Telephone number where requested
• Billing address
• Shipping address

We are not responsible for delays caused by incorrect or incomplete information supplied by the customer, to the extent permitted by applicable law.

7. Payment

Orders must be paid using an available payment method displayed during checkout.

Payment authorization may be subject to verification by the relevant payment provider.

We do not consider an order fully processed until payment has been successfully authorized or otherwise confirmed.

8. Shipping

Shipping is currently offered free of charge unless a specific product page or checkout notice states otherwise.

The standard estimated delivery timeframe is approximately 15 to 20 days.

Delivery times are estimates and may be affected by factors outside our reasonable control, including carrier delays, customs procedures, public holidays, weather conditions and other unforeseen circumstances.

Additional information is available in our Shipping Policy.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits mandatory consumer rights under applicable law.

10. Consumer Rights

If you are a consumer, you retain all mandatory rights granted to you under applicable consumer protection laws.

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted.

11. Intellectual Property

All website content, including text, graphics, logos, images, page layouts, designs, product descriptions and other materials, is protected by applicable intellectual property laws where applicable.

Unless expressly authorized, you may not reproduce, distribute, modify, publish or commercially exploit website content.

12. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics providers and technology services.

Third-party services may be subject to their own terms and privacy policies.

We are not responsible for third-party services to the extent that matters are outside our reasonable control.

13. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee uninterrupted availability.

The website may occasionally be unavailable because of maintenance, updates, technical issues, security incidents or circumstances beyond our reasonable control.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Subject to mandatory legal rights, we will not be responsible for losses arising from circumstances beyond our reasonable control.

This may include interruptions caused by internet services, payment providers, carriers, customs authorities, natural events or other external circumstances.

15. Force Majeure

We will not be responsible for delay or failure to perform obligations where caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, transportation disruption, strikes, governmental actions, technical failures, public health emergencies, war, civil unrest or other extraordinary events.

16. Applicable Law

These Terms are intended to operate in accordance with applicable French and European Union law, while preserving any mandatory consumer protection rights that apply to the customer.

Where a dispute cannot be resolved amicably, applicable mandatory rules concerning jurisdiction and consumer disputes will apply.

17. Contact

For questions concerning these Terms, please contact:

ituuol.shop
Email: help@ituuol.shop
Address: Les Landes, 46140 Parnac, France

Last Updated: August 20, 2026