Privacy Policy
At ituuol.shop, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information may be collected, how it may be used, how it may be protected and what rights you may have under applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
1. Information We Collect
When you visit or use ituuol.shop, we may collect information necessary to operate our online store and provide our services.
Depending on how you interact with our website, information may include:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order information
- Product information relating to your purchases
- Payment-related information
- Customer service communications
- Information you voluntarily provide to us
- Technical information relating to your device and browser
- IP address
- Website usage information
- Cookie and similar technology information
We only seek to collect information that is reasonably necessary for legitimate business and legal purposes.
2. Information Provided During Checkout
When you place an order, we need certain information to process and fulfill your purchase.
This may include your name, email address, delivery address, billing information, telephone number and order details.
This information may be used to:
- Process your order
- Confirm your purchase
- Arrange delivery
- Communicate with you about your order
- Provide customer service
- Process refunds or returns
- Prevent fraudulent transactions
- Comply with legal obligations
3. Payment Information
Payments may be processed through third-party payment providers integrated with our Shopify store.
We generally do not need to directly store complete payment card information ourselves.
Payment information may be collected and processed by the applicable payment provider according to its own privacy and security practices.
Customers should review the privacy information of their selected payment provider where appropriate.
4. Shopify
Our online store is operated using Shopify's ecommerce infrastructure.
Shopify provides technology that allows us to operate our online store, process orders and provide ecommerce functionality.
Certain personal information may therefore be processed through Shopify and service providers supporting our store.
Shopify's own privacy practices apply to the processing performed by Shopify. Shopify publishes its current privacy information on its official website.
5. How We Use Personal Information
We may use personal information for purposes including:
- Processing and fulfilling orders
- Providing customer support
- Communicating about orders
- Managing returns and refunds
- Delivering products
- Preventing fraud and unauthorized transactions
- Maintaining website security
- Improving website functionality
- Understanding website usage
- Managing customer accounts where applicable
- Complying with legal obligations
- Responding to lawful requests from authorities
- Sending marketing communications where legally permitted and where appropriate consent has been obtained
We do not use personal information for purposes incompatible with the purpose for which it was collected unless permitted or required by applicable law.
6. Legal Bases for Processing
Where GDPR applies, we may process personal information on one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Consent
- Protection of legal rights and interests
Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.
Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
7. Sharing Personal Information
We may share information with service providers when reasonably necessary to operate our website and fulfill orders.
These may include:
- Shopify and technology providers
- Payment processors
- Shipping and delivery providers
- Website and technical service providers
- Customer service providers
- Fraud prevention providers
- Professional advisers
- Government authorities where legally required
We do not authorize third parties to use customer information for purposes unrelated to the services they provide to us unless permitted by law.
8. International Data Transfers
Some service providers used by our online store may process information in countries outside France or the European Economic Area.
Where applicable law requires safeguards for international transfers, appropriate safeguards will be used in accordance with applicable data protection requirements.
9. Cookies
Our website may use cookies and similar technologies.
Cookies may be used for purposes such as:
- Operating essential website functions
- Remembering preferences
- Maintaining shopping cart functionality
- Understanding website performance
- Improving user experience
- Measuring website traffic
- Supporting marketing activities where legally permitted
Where consent is legally required for non-essential cookies, appropriate consent mechanisms may be provided.
Customers may also manage cookie preferences through their browser settings or available website controls.
Disabling certain cookies may affect some website functions.
10. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure or destruction.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their own account information, devices and passwords.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer service, accounting, legal and regulatory requirements.
Different categories of information may be retained for different periods depending on applicable legal requirements.
When information is no longer required, it may be securely deleted, anonymized or otherwise handled in accordance with applicable law.
12. Your Privacy Rights
Depending on applicable law, you may have rights including:
- Right to access your personal information
- Right to request correction of inaccurate information
- Right to request deletion of personal information
- Right to request restriction of processing
- Right to object to certain processing
- Right to data portability
- Right to withdraw consent where processing is based on consent
- Right to lodge a complaint with a competent data protection authority
To exercise applicable rights, contact:
We may need to verify your identity before responding to certain requests.
13. Marketing Communications
Where permitted by applicable law, we may send promotional communications about products, offers or services.
Where consent is required, we will request consent before sending such communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting:
Transactional messages, such as order confirmations and shipping notifications, may continue to be sent when necessary to provide services you have requested.
14. Children's Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
Where age restrictions apply to particular products, customers must comply with all applicable age verification and legal requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or legal requirements.
When changes are made, the updated version will be published on this page with a revised effective or update date where appropriate.
16. Contact
For privacy-related questions or requests, contact:
ituuol.shop
Email: help@ituuol.shop
Address: Les Landes, 46140 Parnac, France
Last Updated: August 20, 2026
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